Windows Vista

Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis.

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PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX. It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), Automatic Call Distribution (ACD), call recording and personalized voicemail capabilities - and a lot more as well.

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An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. ACC can send call notifications to your pager and voice messages over e-mail. It can also block certain types of incoming calls.

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SkypeTransfer extends the basic capabilities of SkypeTM and enables you to transfer Skype calls to anyone in your Skype contact list. A great tool designed to enable Skype manual call routing. Using SkypeTransfer, the operator can place the caller on 'Hold', 'Transfer' to another Skype contact or 'Return' to the original caller.

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CentreDesk Corporate is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

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CentreDesk Repair is a FREEWARE multi-user helpdesk repairs application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

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CentreDesk Corporate is a FREEWARE multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

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miOOt live chat software is a visitor tracking and live chat software tool, which captures the visitor’s info on a real time basis and provides opportunity to initiate a live help communication channel with the website visitor to your web site. Mioot Live chat software an expert in live chat, live help, live support, Online chat software offer live customer support. Try FREE Live Chat Software for websites & Call Center to enable live chat .

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1st Security Center is a powerful security utility that allows you to restrict access to Windows important resources. This easy-to-use utility helps you to keep your computer in order. It enables you to impose a variety of access restrictions to protect your privacy. You can deny access to each individual component of several Control Panel applets, DOS programs, Registry editing and network access. It has got the multiuser intuitional interface.

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Dictation Buddy is an audio recording program primarily for voice and phone recording. It can also be used for transcribing and publishing sound files. The software can record phone conversations in call-center environments and allows for easy management of sound files for review of agent activities. Main features: 1) Automatic sound activation 2) Automatic file save on phone hang-up 3) Imbedded text notes and bookmark facility.

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Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

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Are you bothered with unwanted phone calls ? not anymore ! just set filters for incoming phone calls.. use categorized answering modes - such as: hanging up, personalized greetings etc... All based on caller ID. filter your incoming calls so that all your unwanted calls will go unnoticed. Try it for free!

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Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database. Among the supported features are: Case Management, Case Type customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users management. Sinergia's business logic is implemented using Windows Workflow Foundation.

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Would you like to record phone calls ? 'Red Call Recorder 1.1' is the perfect way. When accepting a call, this program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in real time! Also, you can PreScreen the call, this will allow the call to be heard by a third party- on speaker or earphones.

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1st Privacy Tool is a powerful security utility that allows you to restrict access to Windows important resources. This easy-to-use utility helps you to keep your computer in order. It enables you to impose a variety of access restrictions to protect your privacy. You can deny access to each individual component of several Control Panel applets, DOS programs, Registry editing and network access. It has got the multiuser intuitional interface.

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It's the ideal tool to make backup copies of your music, data or game CD's, regardless if they are copy protected or not! Supports the recording of AUDIO, CDROM (Mode1), CDROM-XA (Mode2), CD-I, Mixed-Mode, and Multisession discs. Powerful disc backup utility that preserves the exact layout of the original disc including all subcode information. Supports Karaoke CD+G discs. Automatic MP3 file decoding. Burns and create Cue/Bin images.

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Star Call Manger is an application to manage and track phone calls in your business. Each business day you receive many phone calls. What if you can file and track this information, and have a simple reference point that you can go back and research these calls and the conversations that took place. Try out this software today... Free Trial. www.starresoft.com

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Call Shop Billing solution will help you start generating new revenue stream by providing low cost telecommunication services. In a typical call shop operation customers come to the location of the shop, make a telephone call from one of the phone booths to any place in the world and get charged upon completion.

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SesamTV™ Media Center is a free multimedia software designed to be used over: - TV: managing all your media through a friendly TV user interface, with a remote control, or - PC: easy-to-use media player that supports many formats and can replace one or more players you‘re using now. SesamTV™ Media Center can be used with a Remote Control. Many types are compatible with SesamTV™ Media Center.

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PBX Call Tarifficator Pro is a call accounting and billing system, which helps you to manage all the telephone traffic via your office switching system. It can count all local and toll calls, placed from PBX extentions and print detailed cost reports. PBX Call Tarifficator Pro is flexible and very easy to use. Free demo-version.

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