Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

• License: Demo
• Language: English
• Release: 2005-01-10
• Size: 9 Mb
• Cost: 2490.00 $

An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. ACC can send call notifications to your pager and voice messages over e-mail. It can also block certain types of incoming calls.

• License: Shareware
• Language: English
• Release: 2005-09-20
• Size: 2 Mb
• Cost: 39.95 $

Voice Call is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause. Callers can be announced using any SAPI compliant text-to-speech engine. If the number is in the Cute Organizer database then callers name, photo and notes will be shown before you even pick up the phone.

• License: Shareware
• Language: English
• Release: 2005-08-22
• Size: 1 Mb
• Cost: 35.00 $

Modem spy is handy utility for telephone calls recording. Features: 1) record phone calls. 2) record from microphone. 3) plays back recorded mesages via phone line. 4) Plays back recorded mesages via sound card. 5) Can record ALL incomming phone calls. 6) Has built-in software automatic gain control. 7) Detects and logs Caller ID. 8) Pops up caller ID information

• License: Shareware
• Language: English
• Release: 2007-02-15
• Size: 341 Kb
• Cost: 34.95 $

Modem spy is handy utility for telephone calls recording. Features: 1) record phone calls. 2) record from microphone. 3) plays back recorded mesages via phone line. 4) Plays back recorded mesages via sound card. 5) Can record ALL incomming phone calls. 6) Has built-in software automatic gain control. 7) Detects and logs Caller ID. 8) Pops up caller ID information

• License: Shareware
• Language: English, Spanish
• Release: 2007-02-15
• Size: 341 Kb
• Cost: 34.95 $

Web-ready, Dynasoft TeleFactura is the definitive voice/data billing solution for any company needing a full-featured solution to manage/control the access of their voice/data customers. TeleFactura interfaces with many of today’s Voip servers and softswitches to give full telecom billing engine capability. Hosted/outsourced options offered to mitigate investment costs.

• License: Shareware
• Language: English, French, German, Italian, Spanish
• Release: 2008-04-01
• Size: 34 Mb
• Cost: 2199.00 $

SkypeTransfer extends the basic capabilities of SkypeTM and enables you to transfer Skype calls to anyone in your Skype contact list. A great tool designed to enable Skype manual call routing. Using SkypeTransfer, the operator can place the caller on 'Hold', 'Transfer' to another Skype contact or 'Return' to the original caller.

• License: Shareware
• Language: English
• Release: 2006-06-07
• Size: 1 Mb
• Cost: 19.99 $

This program taps telephone conversations as well as Caller ID information. Records are stored as regular WAV files. There is a convenient Caller ID popup window, so you will know who is calling you before you pick up the call. An answering machine mode will turn the program into a powerful and easy-to-use telephone assistant.

• License: Shareware
• Language: English
• Release: 2005-11-05
• Size: 337 Kb
• Cost: 34.95 $

CentreDesk Corp is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

• License: Shareware
• Language: English
• Release: 2007-08-23
• Size: 5 Mb
• Cost: 99.00 $

CentreDesk Repair is a multi-user helpdesk repairs application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

• License: Shareware
• Language: English
• Release: 2007-08-23
• Size: 5 Mb
• Cost: 99.00 $

CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

• License: Freeware
• Language: English
• Release: 2006-06-01
• Size: 21 Mb
• Cost: 99.00 $

Dictation Buddy is an audio recording program primarily for voice and phone recording. It can also be used for transcribing and publishing sound files. The software can record phone conversations in call-center environments and allows for easy management of sound files for review of agent activities. Main features: 1) Automatic sound activation 2) Automatic file save on phone hang-up 3) Imbedded text notes and bookmark facility.

• License: Shareware
• Language: English
• Release: 2001-12-10
• Size: 809 Kb
• Cost: 32.95 $

CentreDesk is (freeware for 3 users) multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

• License: Freeware
• Language: English
• Release: 2007-08-24
• Size: 6 Mb
• Cost: 99.00 $

1st Security Center is a powerful security utility that allows you to restrict access to Windows important resources. This easy-to-use utility helps you to keep your computer in order. It enables you to impose a variety of access restrictions to protect your privacy. You can deny access to each individual component of several Control Panel applets, DOS programs, Registry editing and network access. It has got the multiuser intuitional interface.

• License: Shareware
• Language: English
• Release: 2007-06-20
• Size: 1 Mb
• Cost: 24.95 $

Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

• License: Shareware
• Language: English
• Release: 2006-07-15
• Size: 4 Mb
• Cost: 180.00 $

Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

• License: Shareware
• Language: English
• Release: 2006-10-05
• Size: 4 Mb
• Cost: 180.00 $

This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop Security

• License: Demo
• Language: English, German
• Release: 2005-01-10
• Size: 45 Mb
• Cost: Free

Are you bothered with unwanted phone calls ? not anymore ! just set filters for incoming phone calls.. use categorized answering modes - such as: hanging up, personalized greetings etc... All based on caller ID. filter your incoming calls so that all your unwanted calls will go unnoticed. Try it for free!

• License: Shareware
• Language: English
• Release: 2007-07-19
• Size: 2 Mb
• Cost: 22.50 $

SkypeAttendant is a virtual attendant to automatically answer your SkypeIn or Skype to Skype calls. Callers simply say the name of the person they are calling and SkypeAttendant automatically transfers the Skype call to that person. SkypeAttendant uses text to speech technology which means you can quickly customize all voice prompts using a simple text editor. Visit www.skypetransfer.com for a live demo. Click the Skype 'I'm Online' button.

• License: Shareware
• Language: English
• Release: 2006-06-14
• Size: 8 Mb
• Cost: 29.99 $

PHULmonty integrates the following functions to aid in business operations, and CRM: Order Entry Account and payment on account management Order invoices and Account Statements A real time online Sales Monitor (see sales totals changes as they occur) Sales reports, by product, customer, and sales representatives Call Center with issue management and reporting Product Inventory management System Administration functions

• License: Freeware
• Language: English
• Release: 2003-01-01
• Size: 13 Mb
• Cost: 89.00 $